NS alert service for train passengers who forget to check out

Today Dutch railway company NS launched a service to alert rail travellers if they forget to check out with their public transport smart card (OV-kaart) after completing their journey.

People who sign up for the service will receive an email with the warning they have forgotten to scan their cards on leaving the train and explaining how they can get back the cash.

Train travellers who don’t check out automatically have €20 deducted from the balance on their cards.

In 2014, passengers on trains, buses and trams failed to check out 7.3 million times, costing them €16m.

Sign up for the NS mail alert service

You can sign up for the mail alert service here.

[Source: NRC]

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Arianna

Publisher / Community / Marketing Manager at expatsHaarlem

Arianna was born in Rome, Italy and grew up mostly in Florence. When she was 18 years old she came to the Netherlands, where she remained till today. Arianna likes to make trips, discover Haarlem, taste good food, meet internationals and share experiences. Currently she is living with her hubby and 3 toddlers in one of the cutest little neighborhoods of Haarlem, de Vijfhoek.